Today is the 6th of July but I am talking about what happened on the 5th ( Tuesday )
On the 5th of July, I got a appointment @ CCK Polyclinic. I have a blood test, need to see Doctor and Dietian on the day. I am not late but arrived just in time @ the Polyclinic. If I had spared time, I would have went to the market place nearby to deposit money into my POSBank account. I skipped the trip there and proceed to the Polyclinic first.
Arrived @ the Polyclinic and did registration and proceed to do my bloodtest on level 2. After my bloodtest, went to wait for my turn to see the doctor.
I think I got time to spare it is still early, so I quickly went to the market place nearby to deposit my money so as to pay by NETS later. Soon, I reached the POSBank kiosk at the market place but could only update my passbook as the machine seems to be malfunctioning.
I quickly walked back to the Polyclinic. I was hungry and saw my turn was still not up, so I quickly went downstairs to buy Soy drink and a hotdog bun. I am worried my turn is reaching soon, so I briskly went up to the waiting area to see the doctor.
Still not my turn yet, so I was about to eat the hotdog bun which I just bought. Den before that, my turn suddently came. I went in and talk to the doctor for a while regarding why my blood pressure was high. I told him, I have been running around just to do things and along with that to see him without missing my queue. He increased my medication and add new medication for my blood pressure.
After the consultation with the doctor, I went to the waiting area to see the Dietian. I saw my number already displayed on the screen but decided to finish my food and drink first. Soon, I finished eating and proceed to the room. I saw the Dietian whose name is Miss Yuen for the first time and had a handshake with her and introduced myself.
We chatted for a while and had worked out on solutions to tackle my high sugar intake. However, my sugar level this time had met the target set by the Dietian before her although it was still a high level. But imagine the target sugar level / Hbaic is : 8.5 % and on the day my sugar level is 7.9. I have improved alot.
After the session with the dietian, I went to the pharmacy to collect medication and to make payment. Soon, it was my turn to collect medication, I am surprised that the doctor gave me 8 weeks medication but 6 weeks appointment and was shocked that there was a afternoon dose of medicine. So I excused myself and went to see the doctor again.
The doctor adjusted my medicine and I proceed back to the pharmacy. Then I collected my medicine and went to make payment. I pay portion of the bill by medisave and and portion by cash. And then I wanted to continue to make appointment for the next visit but cannot find the appointment card. I went back to the counter at the pharmacist to ask for the card but she said it is not with her.
So I decided to get a new card and proceed to the referrals / appointments counter near the exit door. Somehow on my way to the counter, I found my appointment card and I decided to use the counter near the exit as planned. Soon, I saw the staff holding my card. I went forward to her but she seems quite rude when she approach me to verify my identity. Afterwhich, she said the counter she is working at is not for booking appointments, only for hospital referrals. I am not displeased with her turning me away, but the way she approach me and her tone when she speaks to me.
However, I was abit angry and wanted to waste no time and also wanted to quickly go back to the proper counter to book my appointment. Then a lady called me back and wanted to help me. She seems patient, helpful and very thoughtful when she is serving me. I finished my business with her, leaving CCK Polyclinic with a smile on my face.
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